File an Insurance Claim

EXCEPTIONAL SERVICE WHEN YOU NEED IT MOST

We are committed to handling claims quickly and efficiently. To help expedite the process, please follow the claims submission instructions below that apply to your specific claim:

AUTO, LIABILITY, & PROPERTY CLAIMS

  • Identify the correct Acord claim form below by policy type: Auto, Liability, or Property.
  • Download and complete the Acord form as thoroughly as possible.
  • Email the completed Acord form with your policy declaration page(s).

ALL OTHER CLAIMS

  • Write a thorough outline describing the potential loss.
  • Collect any supporting documentation.
  • Email your outline, policy declaration page(s), and supporting documents.

Email Address: claims@novatae.com

Our claims team will respond as soon as possible.