A unique company requires a unique team
Our people have decades of industry experience and are passionate about making insurance exciting. We come from all walks of life and collectively form a diverse culture that is founded on loyalty, inclusivity, and collaboration. And more importantly, we can help you with all your hard-to-place business.
I was born and raised in North Carolina and currently live here with my handsome husband, our two magnificent kids, and our adorable Shih Tzu fur babies. I have been working here as an underwriting assistant part time since April 2019. I am also a first grade teacher at a local public school and have a small dog grooming business. I stay pretty busy with work, but in my free time I enjoy trying new restaurants with friends and traveling around the world with my family.
Personal Lines Underwriter
Commercial Lines Underwriter
My name is Dev Altic. I am a commercial underwriter in the Louisiana office of Scottish American, now Novatae. I was born and raised in Ruston, LA and still call it home. I am married and the mother of 2 boys which keeps me busy. When I do have free time I love to read, shop and spend time with my friends and family.
My name is Colby Altom and I was born in Dallas, TX. Growing up I loved to play sports such as football, basketball, tennis, and golf. I attended Lake Highlands High School where I would join the Men’s Golf team my freshman year and play all four years. After my senior year, I was accepted into Texas Tech University. I spent the next 4 and a half years obtaining my bachelor’s degree in Marketing and graduated in the Fall of 2022.
My path began in the P&C side and gradually moved to commercial lines. I enjoy working with others and lending a helping hand when needed. In my free time I enjoy it with my family, and when it's not too cold out I enjoy going on hiking trails.
Josephine started in the insurance business in 2003 in the Personal lines Dept. and has worked primarily with Besso. In her spare time, she likes to play games on her computer and spend time with her husband and family. She enjoys visiting the casino in Atlantic City NJ.
Blake Antrim started his career while still in high school working for a family run agency. After an acquisition he moved to the carrier side as a Marketing Representative for Philadelphia Insurance Companies, focusing heavily on management and professional liability. Joining Keating in 2015 as a broker and later taking over managing the professional liability division in 2018, he now brings his expertise to Scottish American, now Novatae, where he focuses on all aspects of management and professional liability. Blake has spent his entire career in Connecticut where he resides. When he is not reading policy forms he enjoys playing, fishing, cooking, and spending time with family and friends.
Whitley Avery has been practicing insurance since 2008. Born and raised in Tallahassee, Florida, she began her insurance career at her family’s retail agency. Whitley obtained her Bachelors from Flagler University, followed by Masters of Business Administration at Thomas University. Saying that insurance and construction is all she's ever known definitely isn't an understatement. While construction savvy, Whitley loves a good challenge and finds valuable solutions to place your P&C business. When away from the office you can find Whitley at the nearest beach or river soaking up the Florida sun. She enjoys traveling, baking, and spending time with her sweet little family.
High Net Worth Production Underwriter
Marsha is a production underwriter for MarketScout’s (now Novatae) private client solutions division. Ms. Ayala has over 18 years of underwriting experience and over 14 years of working in the high net worth space. Prior to working with MarketScout Marsha worked in the retail side as a producer working hand in hand in high net worth.
Matt is a jack of all trades that loves to write the weird stuff. When not at work, you can find him with his wife and sons playing disc golf, basketball, spinning records, or just goofing off. An avid sports nut, Matt is a die-hard Giants, Kings, and Niners fan, and is training his boys in the fine art of yelling at the TV so the players and officials can hear them.
Born and raised in Orange County, experienced in Production, Compliance, and Accounting.
Officially started in 2017, but he worked at Scottish American for summer jobs in high school.
Ronny started his career in insurance in 2007 after a rewarding career in nonprofit. He has held positions with multiple carriers on the underwriting side moving to retail sales and management and now MGA production underwriting. He has also been involved with special program creation providing valuable input. He specializes in High Net Worth & Private Client account placement.
Underwriting Assistant – Team Lead
Janna has been in insurance for 14 years. She began on the retail side, specializing in small business commercial lines; moving over to brokerage in 2014. She has experience with all lines of business and has been focused on Workers Compensation since 2017.
I specialize in the placement of Occupational Accident insurance for Independent Contract drivers and or workers in the transportation and GIG Industries. Prior to joining MarketScout, now Novatae, in 2008, I held previous Senior Management positions with large brokerage firms. I graduated from the University of Georgia with a BBA degree in Risk Management and Insurance.
My name is Gabrielle, Gabby for short. I grew up in Orlando, Florida, which is where I live to this day. I never thought I would be in the insurance industry, but that is where life took me and I enjoy every part of it. I never enjoyed school, so I wanted to get out as soon as possible. I graduated high school 2 years early and the same with college and I got my Bachelors degree in Healthcare Administration. I am currently working towards certifications in Insurance and I hope to expand from there. I look forward to working with you!
Assistant Vice President, Broker
Kevin began his career as a Premium Auditor at AIG. He later transitioned to business development and worked in both the workers compensation division and the regional office at AIG. Kevin then worked for a program manager and The Keating Group before The Keating Group joined Scottish American, now Novatae. He enjoys spending time with his family, playing tennis, ice hockey and traveling. Kevin resides in Pennsylvania with his wife Kristin and their two children.
Marva Bingham began her career in Commercial lines as an Underwriting assistant, she joined Marketscout in 2018 after having worked a combination of 17 years at Tower insurance Group of New York and former Amtrust Insurance Group. She is an Associate Underwriter team member out of the Fort Lauderdale Office, where she reports directly to Sherrlee, where she functions as an assistant, her primary functions are processing and handling renewal and new business binds, policy issuance and endorsements, cancellations and maintaining the monthly endorsement spreadsheet. Marva is an integral part of the team where she has a great working relationship with our agents and markets.
Customer Service Manager
Stephenie started her journey in the premium finance industry in 1994 after graduating from college. Starting as a senior typist and worked in every department ending in the marketing department when her previous premium finance company closed their Dallas office and consolidated operations with their home office. She was excited to start her journey with Scottish American on the premium finance team in 2020. In her spare time she enjoys spending time with her family,spoiling her two dogs and working with animals. Currently she holds certification in animal first aid, cpr and deals with many animals including exotics (snakes, axolotls, lizards, birds and hedgehogs oh my!)
Producer in Training\Senior Account Executive
Patricia is a Senior Account Executive with over 5 years of experience in High Net Worth and over a decade of experience in Personal Lines. She brings a wealth of knowledge and dedication to her role, ensuring clients receive tailored risk management solutions that protect their assets and minimize exposure. Prior to working at Novatae, Patricia honed her skills in the retail market, cultivating a keen eye for customer service and relationship building, and she excels in developing strong customer relationships and collaborating with teams to achieve mutual goals. Outside of work, Patricia enjoys cooking, outdoor activities, and spending quality time with family and friends.
Fun Fact: Patricia attended culinary school for a year and loves cooking for family and friends.
Account Manager, Workers Comp
Producer in Training
Doug is a Cali guy but moved to Colorado in 2015 to start a new journey. He started his insurance career with Scottish American, now Novatae, in 2021. He enjoys flying his drone, going to concerts, is a roller coaster/theme park nerd, a car enthusiast and spending time with his wife and 2 boxers.
Senior Vice President, Casualty & Property Broker
Mary Byrne joined Keating in November 2014 in the Property and Casualty division. Keating merged with Scottish American, now Novatae, in 2021. Mary has over 30 years of experience in the areas of Underwriting, Wholesale and Retail Brokerage. Over the past 20 plus years she has worked in the Wholesale arena. Prior to joining Keating, Mary was a Senior Vice President with the AmWins Group in Farmington, CT. Mary has assisted Retail Brokers in the construction area in the State of NY including NYC. She handles tough to place practice policies as well as project specific. She also has expertise in the Real Estate, Products, Manufacturing, Environmental, Hospitality, Builders Risk, difficult property placements and Transportation Risks. Mary graduated from the University of Rhode Island with a degree in Marketing. Mary also played on the Women’s tennis team. She has a Property and Casualty Producer’s License in the State of New York and CT. She currently resides in Connecticut.
Jenny has been working in different capacities in the insurance industry since 2015 and recently joined the Scottish American, now Novatae team in 2022. Jenny enjoys spending time with her family, going to the movies, and wine tasting on her days off.
I've been working insurance for 6-7 years now with the Arkansas team. Hobbies include gaming, music, movies, fishing & spending time with my dog & my family.
Pat grew up in California, and started in insurance right after graduating college. The part about insurance he likes the most is helping others, and finding solutions for people. At home, he enjoys spending time relaxing with his wife and son, and working on one of his many hobbies. Pat likes to spend his spare time flying and building radio control airplanes & cars, caring for his bonsai trees, playing video games, playing magic the gathering, reading about metaphysics and philosophy, and ever-so-often can be found strangling a tune from his ukulele.
Post Bind Underwriting Support Manager
My name is Paula Carlo. I was born in Venezuela, and raised in Oregon. I have been happily married to my best friend since 2005. We have two amazing kids and four fur children. I am starting a new career here at Novatae as the Post Bind UW Support Mgr. I enjoy spending time at Lake Merwin with my family, playing in the water. I love reading books, puzzling, watching TV and crocheting.
Pedro joined Scottish American in late 2015 for a short stint in the compliance team and has been with the accounting team since 2016. An avid gamer and a southern California native, Pedro enjoys the region's booming craft beer industry when he's not sitting in front of a pc.
I am originally from San Francisco, but about 20 years ago ended up in a small town in the Central Valley area, where I started my accounting career. When not working I really enjoy spending time with my girls, working out, and going on hikes. I completed one Spartan so far, and would like to do more.
I am a driven and optimistic marketer with a passion for proving results. I have experience in planning and coordinating marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors in order to identify new potential customers. I have a well-versed background on the creative graphics side which helps bridge the gap in understanding how to produce better campaigns. From strict deadlines to managing heavy workloads, I’m adept in developing pricing strategies with the goal of maximizing profits that support business objectives and strengthen campaigns.
Eric began his wholesale insurance career in 2006. He specializes in P&C coverage for the following business sectors - contractors, hospitality and real estate. He lives in Lake Oswego, Oregon with his wife Sarah and their three children, Lauren, Lindsey and David. As a family they like all things outdoors and he loves coaching his kids in their various sports.
Serving others with pride has been Cathy’s goal since starting in 1992. There have been many people along the years that have made an impact on her work environment and have enabled her to bring quality work from the compliance department. She enjoys meeting the needs of our customers. She treasures conversations, history and humor with clients. She has an appreciation for the claims process and is learning each day about different areas of compliance. It is a pleasure to work with all our company representatives and how each of them perform the scope of their job. She takes pleasure in caring for others at work, home and socially.
Commercial Lines Producer
Hi - My name is Charlotte Cranford. I am a Producer in the Commercial Lines Department in the Scottish American, now Novatae, Louisiana office. I am married and have 3 children and 10 grandchildren (which are a blessing). I love to spend time with my family, and do a lot of shopping in my spare time. Beach trips are my favorite vacations.
Allan started his career in insurance in 1986 and has held positions with multiple carriers on the underwriting side, as well as several General Agents on the production side. He has also been involved in insurance program creation and management. Allan has specialized in Environmental, GL, Property, Excess and Inland Marine.
Born in Queens and now living in Long Island, NY I'm just a guy from the neighborhood trying to make it to that deluxe apartment in the sky. Graduated from Briarcliffe College and the School of Hard Knocks.. Have been in the insurance industry since college... Always trying to lend a helping hand and never forget the people that helped you along the way!
Senior Account Manager, Private Client Solutions
With over 20 years of experience in the insurance Personal Lines arena, I pride myself in providing exceptional service to all my clients. I have come full circle in my insurance career and still learning. Began with a direct writer, then ventured to the independent side where I worked for many years with a large High Net Worth retail agency in NY and now striving in the wholesale insurance industry. I know the importance of making sure you build rapport and trust with your clients. Love what I do! Outside of business, I am very involved in my community and volunteer as much as my schedule allows.
Underwriting Assistant / Personal Lines
Lisa enjoys spending time with her family and friends. She enjoys watching 90 Day Fiance'; the Good Doctor; etc. She also enjoys playing cards. Lisa loves the work she does here at Scottish American, now Novatae, in the Personal Lines department and being a part of that family. She looks forward to challenges and likes to learn new things. She is especially proud of her son, Vincent.
Patti DeMauro has been working in insurance in some form since 2004. Born and raised in New York, Patti attended Pace University and graduated early, with honors. After almost 30 years in New York, she moved to South Florida. Patti has a positive attitude and enjoys helping others succeed. She is a true team player and out of the box thinker that loves to find solutions for hard to place business. While her specialty is Professional, Management and Cyber Liability, she likes to think of herself as a generalist because she can handle anything that comes across her desk! She is an early riser so do not be surprised by an email as early as 4am! Patti has two children Gabriella- a competitive dancer and Nico who loves Brazilian
Senior Vice President, Managing Director
Suzanne Dettmann joined MarketScout in February 2007 in the Private Client Solutions Division. MarketScout merged with Novatae in November of 2022. Suzanne has over 20 years’ experience in the High Net Worth Insurance segment specializing in Underwriting, Production and the Management of the Private Client Solutions Division. Suzanne has expertise in large, multi-million-dollar risks and works closely with Novatae’s High Net Worth Insurance Partners. Prior to joining MarketScout, Suzanne was a Senior Underwriter with AIG Private Client Group.
Sr Assistant Underwriter
I started in insurance in 1993 during a big flood here in Iowa. I moved over to the claims dept and was there for 8 years. 6 of those as a clerical supervisor. I joined Animal Mortality in 2001 and have been doing this since then. Yes, that is 22 years and I am still with the same 2 people I started with in 2001. With many changes along the way. I’ve also obtained my agents license in property & casualty.
My Father introduced me to Insurance in 2005 and I have been working in the Insurance Industry for over 15 years. I have been a retail Agent and a Carrier representative. Before Insurance I was working with behaviorally challenged children. My sales background is vast, I even sold Kirby Vaccum Cleaners, door to door! I am an amatuer musician with a strong interest in Gardening, Bicycles, and reading, vintage films and dogs. I am also one of the biggest Ohio State University Football fans in the world.
Brian Doucet's unofficial title is Underwriting Angler/College Football Enthusiast and is a Producer/Underwriter located at our Grapevine office in Texas. Being from South Carolina originally, he enjoys being on the water, fishing or enjoying other outdoor activities. As an alumnus of Clemson University, he is always eager to watch his Tigers play and is usually camped out in front of a TV somewhere during the college football season.
Commercial Lines Underwriter, Farm and Ranch Division
Experience: 38 years in the insurance industry
I am married with three grown children. I have been working in insurance since 1983. Started out in personal lines, then commercial lines on the agency side. When the agency sold I moved over to the MGA side and have been with the current office for 12 years. I love God, family, friends, adventures/traveling, football, fishing, camping, hunting, grilling, music, swimming, board games, decorating, and cooking. God willing, I will continue doing this work for many more years.
Seema Duggal is a fun-loving mother of two sons who has been married to her husband for over 26 years. Her favorite hobbies are watching Indian dramas & romance novels. She is currently an associate underwriter for the Scottish American, now Novatae, Philadelphia office & has been in insurance for over a decade doing everything from commercial lumber to wholesalers.
You can reach her at firstname.lastname@example.org or 267-585-1106 ext 1606.
As Corporate Treasurer, Chris handles all things related to cash management and banking relationships for the division. When he is not crunching numbers or digging through data, he is spending time with his wife and two boys who provide endless joy and entertainment. Completed bucket list items include traveling to Japan and skydiving. He also enjoys the outdoors, reading, and working on his golf game.
Scott likes to solve insurance problems. He's been doing this for a long time and has seen so many submissions that it is really tough to find a risk weird enough that he hasn't already seen, quoted and bound something just like it. When he's not solving insurance problems, he can be found running around the soccer field, cooking up a storm in the kitchen, cheering on every Detroit sports team or dancing at a concert.
Ladonica is an experienced Property & Casualty underwriter with more than 18yrs in the E & S industry.She is a self-starter and motivated Insurance professional that is always open to change. Her specialty is building policies that are in the best interest of the insured and carrier partners. Skilled in Homeowners, Condos, PAF, Watercraft, HO4, Inland Marine, Umbrella and Flood.
Jeff has been in the insurance industry since 2005, working in the standard markets, the independent agency channel and most recently in the wholesale market. Jeff markets and promotes P&C products and services for both commercial and personal lines, as well as online access and training for various platforms to our agency partners with the objective of helping to write more business together.
Jordan entered the insurance industry in 2010, working for a retail agent, before joining Marketscout (now Novatae), as an underwriting assistant in 2015. Born in Atlanta, GA, she eventually made her way to South Florida, where she got her bachelor’s degree in marketing from Florida Atlantic University. Jordan’s focus is Personal Lines, specifically geared towards Excess and Surplus lines. Jordan maintains great relationships with agents and carriers, and has excellent attention to detail, which helps her be successful in her position.
Commercial Lines Underwriter
Amanda Floersch (formerly Amanda Tran) is a commercial lines underwriter at Scottish American, now Novatae, with the NYC office in Astoria. As Steve Georgalos's righthand, she has learned to master the art of risk transfer from the best in the business. Outside of work, Amanda is a proud dog mom, an avid foodie, and a huge fan of scary movies and live music.
Head of FP&A and Business Development
"Teamwork. I do a lot of teamwork." Not only a notable quotable of the one and only Fred Jones of Mystery Incorporated but also the personal mantra of B Louis Frenkel MBA, CPA and all around swell guy. When he is not keeping the budgets in line he can be found husband and fathering, reading a book, dreaming about the ocean, rooting on his beloved Illini, or engaged in murder yoga.
I was born and raised in the lush, green state of Oregon. I attended Oregon State University (Go Beavs!) and was lucky enough to find an invigorating career in insurance not long after graduating. I will participate in just about any sport or activity that comes my way and love learning new skills. When I'm not working or spending time with my amazing family, you can likely find me on the golf course.
Vice President, Fine Art & Collections
Dena Furmanek, CPCU has a decade of experience exclusively in the Fine Art, Jewelry, and Collections Insurance space. Currently, Dena is the Vice President of the Fine Art Program at Novatae. She uses her uniquely specialized industry and product line experience to profitably grow new and renewal business in the niche Fine Art market. She manages the both the program and underwriting practices with a strong emphasis on customized solutions, especially for hard-to-place collections and coverages. Dena’s competencies include thoughtful risk analysis and pricing and a high understanding of Fine Art underwriting methodology and terms.
Commercial Lines Underwriter
I am a commercial lines underwriter in the North Carolina office formerly know as UIG now Novatae. I have worked on the wholesale side of the insurance industry most of my adult life. I am married and the mother mother of three and grandmother of seven. In my spare time, I love to go to the beach and hang out with my family as well as relaxing with a good book or puzzle.
Deashawn started in the insurance industry on the carrier side writing umbrella policies. He's written so many excess policies, he's able to recite SIC codes in his sleep. When he is not looking at insurance policies, he is spending time with his wife and two kids, working out, and officiating Football.
SherrLee began her career in the insurance industry back in 2007, in personal lines as an assistant at RPS, representing the New York and Fort Lauderdale offices. She quickly moved to being an Associate Underwriter where she maintained functions as an assistant and began handling renewal and new business. She joined MarketScout (now Novatae) in April 2011, as a personal Lines Underwriter to work alongside Alan Gayne. SherrLee was subsequently promoted to Vice President of Private Client Solution E&S Division, where she continues underwriting and problem-solving issues, within the office. SherrLee holds great relationships with all our personal lines markets In the US and London. She is a named underwriter on various Lloyd’s of London cover holder contracts.
Property and Casualty Licensed Agent, working on Commercial and Personal Lines / Handling Renewals, Servicing Agents on daily basis requests, Contacting Carriers and following up with quote request, audits, payments and any other inquiry
As an Underwriter, Triathlete, and dog dad, James takes pleasure in finding the quiet moments in between everything to spend with his family and friends.
My name is Danielle Gutierrez and I have been working in the wholesale insurance industry since I was 18 years old. I started in the mailroom and have worked my way up to Personal Lines Producer for the East Coast. I love spending time with my family at our condo in the Dominican Republic when I'm not working. My email address is email@example.com and my phone number is 718-906-5326.
Codi was born in Texas, living a military brat life until the age of 4. She lives in Utah with her husband, two kids, two dogs and two Harris's hawks. Codi has been in the insurance industry since 2005, yes that glorious year of Katrina, what an introduction to insurance… She has a vast variety of hobbies that include: camping, fishing, woodworking, and falconry to name just a few.
Senior Vice President
Kate Sutton-Haibi holds the title of Senior Vice President in MarketScout’s Private Client Solutions Division. Kate is a tenured Insurance professional who has worked under various disciples within the Insurance Industry. She spent the majority of her career on the carrier side at Fireman’s Fund and QBE holding leadership and executive positions within Underwriting, Sales and Distribution. Kate started her career working on the Retail Agency side. Most recently she ran the Wholesale Division of RMAG Group. Kate holds a Bachelor Degree in History from Florida Atlantic University and currently resides in Jupiter, Florida.
I was born and raised in Ohio, but in 1978 I moved to the City of Lights, Las Vegas. I've been working in the insurance industry for almost 45 years. I have held the president seat for 15 years for the Nevada State Claims Association and Southern Nevada Claims Associations. I'm a big classic car owner and enthusiast. I partake in most of the shows and proudly have a room full of outstanding vehicle trophies.
Assistant Corporate Treasurer
Mike is an aspiring problem solver who brings a zest for life and fun into everyday. He hails from the Appalachian foothills in Georgia as the 7th son in a surprisingly large family. He enjoys bicycle commuting, walking, and exploring. He is often found dreaming of the next new food to try and debating if the bakery 10 miles away is a suitable bicycle ride destination. What a life!
Sharlene came to Scottish American with the acquisition of Keating LLC with over 20 years in the financial industry. She moved to the Grand Canyon State from Wild Wonderful West Virginia, when her husband retired. She affectionately calls her family the Brady Bunch--she has 2 boys and a girl and her husband has 2 boys and a girl. She loves football, especially the Pittsburgh Steelers. When not working she loves spending time with her grandchildren, traveling, cooking, wine tasting adventures.
Client Services Manager
I am in Personal lines and have been with Marketscout (now Novatae) going on 14 years. This has given me the opportunity to learn and apply the procedures and processes of all our available Markets, both Admitted and E&S. In my spare time I enjoy my two grandsons and reading.
My insurance start was on the carrier side of Transamerica Insurance in 1985 in the mailroom and I have been moving forward ever since. I have experience in both the retail world and wholesale world, and understand the need to move things quickly and the importance of follow-up.
Account Executive, Workers Comp Northeast
Account Executive, Workers Comp Northeast
Tim started his insurance career in the mail room 10 years ago. Since then, he has worked hard to make his way up to being a reporting clerk, claims adjuster, underwriting assistant and the account executive he is today. When he’s not hustling to write policies he enjoys playing guitar, getting new tattoos, rounds of golf with the boys and chasing his cat off the kitchen table.
Donna has been in the insurance industry since 1985 after graduating from the University of Missouri St. Louis, and has spent her entire career working in the wholesale arena specializing in property and casualty business. Donna thrives on working with agents on complex property, earthquake and flood risks and adds a fresh outlook on an ever-evolving property market. Donna loves spending time with family and friends. She enjoys traveling with her husband, painting and baking.
Commercial Lines Department
My name is Devie Huckaby. I work for Scottish American, now Novatae, located in Ruston, LA. I am an underwriting assistant in the commercial department. I am married with two children, a son & a daughter. In my free time I love going to my daughters softball games or watching Hallmark movies.
Human Resources Business Partner
Kiley entered the insurance industry while completing her Business Management Degree at Southeastern Louisiana University. She has since earned multiple designations. When Kiley is not rating renewals or playing with Excel spreadsheets, she is likely at a concert or festival with her dog in tow.
Head of Premium Finance
I have been a career finance guy but kind of just fell into premium finance. Cookie asked me to help with some special projects right after Covid started and one of those projects was helping with premium finance.The rest as they say is history. I truly believe I have found my calling. I have been married to an amazing woman since 2005 and we have two boys - Vaughn and Camden. They love to play sports and of course there's lots of gaming on multiple devices.
As a family, we love to travel and see the world.
Underwriter / Producer in Training
Ricky started his insurance career as a retail insurance agent while he was obtaining his degree in construction management at LSU. He then joined and subsequently acquired an established family MGA/wholesale operation. Ricky joined UIG/Novatae in 2016 to develop the Gulf Coast territory by building a solid team, expanding our retail agency base, adding additional markets, and building programs.
Prior to merging with Scottish American, now Novatae, in 2021, Kellie Jennison joined Keating in May of 2018 as an account manager in the Property and Casualty Division. Kellie is on Mary Byrne’s team and assists Mary in the management and maintenance of accounts including binders, invoicing, endorsement and renewal requests. She currently resides in CT.
I live in the beautiful Pacific Northwest with my husband, Kris, and German Shepherd, Ellie. My free time is spent enjoying the outdoors, usually hanging out at the river, hiking or leisurely walks in the woods searching for wildflowers or mushrooms. I love birdwatching, my binoculars and field guide are always by my side. I also like to spend time in the kitchen either baking sweets or trying out new dinner recipes. I’ve been in the commercial insurance industry since 2018, prior to that a few years were spent in personal health insurance. Currently I’m an underwriting assistant in commercial lines, holding an insurance producer license in the casualty/property lines of coverage.
A self-proclaimed CPCU of the streets & an amateur wine sommelier. Jordan loves discussing policy coverages and forms and takes great pride in helping his agents sell proper coverage to their insureds. Girl dad to two beautiful girls, and dog dad to an amazing Cocker Spaniel. Jordan enjoys playing golf, basketball and furthering his insurance knowledge when he can find the time. A true insurance nerd that is always happy to meet with like-minded individuals.
Sherry joined the UIG/Novatae Louisiana Team in 2017. Prior to joining she was an underwriter with an insurance carrier and another wholesale broker. She is a commercial underwriter and enjoys landing accounts of all classes with binding and brokerage markets. Sherry loves spending time with her grandson and playing with her dogs.
Producer in Training
Underwriting Assistant/Account Manager
I am a native of Tampa, Florida, and have been in the insurance industry since 2016, where I started as a broker’s assistant to several high-value commercial property brokers. I have since worked for several MGAs, and in that time have gained additional knowledge in other lines. At Novatae I continue to focus on writing Commercial Property & Casualty.
Christie has a fun and outgoing personality. She is a hard working, dedicated person who really enjoys working with the personal lines team here at Scottish American, now Novatae, and is always looking forward to new challenges and how to overcome them. She is a proud mother of a beautiful girl named Kelayla who she adores! She loves spending time with her family, friends and pets. One of her favorite hobbies is going to the beach and snorkeling in the beautiful sea.
Senior Vice President
Courtney Kerr is the Senior Vice President of Novatae's Private Client Solutions division. Ms. Kerr has over 10 years of experience in the high net worth insurance industry and has both company and broker underwriting expertise. She is a named underwriter on various Lloyds of London cover holder agreements and holds the Certified Personal Risk Manager (CPRM) designation. Ms. Kerr has a degree in International Business and Spanish.
Hi, my name is Kameela Lateef.
I’m a Professional Staff Accountant for the Central Region. I specialize in handling all Account Receivables an some Payables for our growing Central Region. My expertise is in research, receipts, return premium checks and monthly Carrier Statements.
Tony grew up In South and Central Florida and currently lives with his wife in the Jacksonville area. He has three grown kids and enjoys the outdoors, fishing, camping off roading, watching sports and working on the yard and garden with his wife in his free time.
He enjoys the ever changing rollercoaster that is the insurance business and can't see himself doing anything else as a career.
Underwriting Specialist Manager
Brandon was born and raised in California's Central Valley. The part about insurance he likes the most is building relationships while helping others. In his spare time, he enjoys spending time with his family. He also enjoys wine tasting, listening to music, watching sports, trading traditional stocks/cryptocurrencies & collectible NFT's.
Surplus Lines Tax Specialist
Trucking & Garage Expert
Christine grew up on the East Coast and started her life in insurance almost immediately after graduating high school. She now has 20+ years of experience in the insurance domain. She is passionate about working with numbers and that’s one big reason she chose the insurance field. Christine loves animals and has adopted several rescue dogs. She enjoys spending her free time with her husband Lance and sons on the beach whenever possible.
I handle SL Filings for multiple states for different regions including quarterly reports. I file affidavits for certain states in the West Coast only. Answering phone calls is another task that is on my list along with other assignments that may be needed from Supervisor or Manager.
Rachel was born and raised in Utah outside of Salt Lake City. I now get to call the sunshine state of Florida home. I started in the insurance industry in the medical field and worked my way over to property and casualty. I have 2 beautiful children and love to spend my free time at the beach.
Senior Software Engineer
I'm a senior software engineer and the creator of Magellan, a business intelligence software built for MarketScout (now Novatae). I've spent the last 5 years with Marketscout, where I've been working tirelessly to improve and create processes that increase productivity and reduce costs. My passion for software development is what drives me to constantly innovate and create new solutions that meet the needs of the company. I take pride in my ability to pay attention to detail and bring my deep understanding of the industry to every project I work on. I believe that my commitment to excellence make me a valuable asset to the Marketscout team and a force to be reckoned with in my field.
Hello my name is Dawn Martin. I was born and raised in North Louisiana and still reside there. I work in the Commercial Lines Department of the Louisiana office as an Underwriter Assistant. In my free time I love to work in my flower beds, scrapbook, paint/craft, and spend time with my family.
My first career was as a teacher and professional coach. My second career has been in the insurance industry, coaching underwriting teams, and building programs across the country. Through it all, I enjoy time with my family, traveling, competing in sports and leading service projects in the community as well as in Africa.
Hi, my name is Eileen McCann. I was born and raised in Staten Island, New York where I live with my husband Peter and our twin daughters Grace & Maggie. I am a member of the accounting team for the East coast and always available for any accounting needs or inquiries.
Assistant for Jon Van Cleave
Howdy, I’m Hana McCown! I was born and raised in the Natural State, and I don’t think I will ever call anywhere else home. When I’m not slinging awesome trucking quotes to the best agents in Central Arkansas, you can find me on my paddle board in a lake, curled up reading a page-turner, or watering my house plants. Married to my best friend, pet mom to 3 dogs & 2 cats, and true bibliophile.
Ria is a wife and mother of 3! She enjoys spending time with her family! After being a stay at home mom for a few years, she is excited to be working again! Ria, loves to binge watch Amazon Prime, Netflix, watching Crime series, and loves historical romance like Bridgerton, Outlander, Virgin River.....and cartoons! Ria is fun to be around!
Client Services Specialist
Born and raised in Mesquite, Texas. I come from a rodeo family and stumbled into the Racehorse industry around 1988. I became a licensed trainer in 1991 and continued to train racehorses and barrel horses for roughly 27 years. I enjoy the outdoors, fishing, hanging out with my son and family. We love watching his favorite sport football (Go TCU and Cowboys). Life’s journey has now brought me to insurance industry, and I enjoy working with this incredible team.
Premium Finance Specialist
I was born at a young age to missionary parents. I grew up on the mission field, particularly in Guatemala. We lived there for 13 years. We left Guatemala in 1991 and moved here to Grapevine, Texas. Over the years I have had many jobs, either in retail or in an office environment. I have been anything from a cashier to a door to door saleswoman. After many years of trying to find my niche in the career world, I believe I found it here at Scottish American. I started here in March of 2022 and have been happy. I am a single mother of 2 beautiful kids. I enjoy reading, watching tv, traveling, being active in my church, and spending time with my family.
Hello, Leah here! I am still pretty new to the world of insurance, and am loving the everyday learning opportunities. When I am not at my desk, I can be found playing fetch with my Snowshoe Siamese cat Mochi- who thinks he’s a dog, or hanging out with my teen son and daughter, when they let me! I am excited to be part of the Novatae family!
Alyssa is new to the insurance world as she was pursuing a career as a Physical Therapist, however could not pass down the opportunity to work in the field of insurance. She is very fortunate to have this opportunity and excited to be a part of an amazing team of people. Outside of work she enjoys spending time on the Cape with her family/friends and french bulldog.
Josh is a” Go Getter” He has 20 + years of underwriting experience. As a hobby he loves to be outdoors playing with nature. His pride and joy is his family which is most important.
Dania joined the Scottish American team in 2017 . Born and raised in California , she loves the beach, hiking and Disneyland ! She is part of our accounting payables department handling all of our WestCoast division. In her downtime, Dania enjoys being outdoors and spending time with her family and kids.
Underwriter & Producer's Assistant
Allison loves insurance and finds it fascinating! In 2014 she began her insurance career with a commercial lines P&C carrier and jumped into the wholesale E&S brokerage market in 2021. She loves pirates, red wine and her 2 cats. In her free time, she enjoys building and refinishing furniture, traveling and spending time with family.
Christine has grown up all over California and currently resides in Orange County, CA. She graduated from Cal State Fullerton in 2010. Her insurance career began in 2011 and she joined the Scottish American, now Novatae, team in 2014 as a production assistant. Christine enjoys spending time at the beach, traveling, attending live music shows and spending time with her husband and kids.
Assistant Broker/Underwriter, Professional Lines
Felipe started his Insurance career in 2018. He continues to learn the ins and outs of Property/Casualty. On his time off, he enjoys family time, fishing, biking, hiking and gaming. He received his AU certificate in 2020.
I was born and raised in Dallas. Attended University of Texas at Arlington. Worked in insurance accounting for 20 + years. Prior to Novatae, I worked with Crump which is now CRC. I am married for 20 + years now. I have one sibling, a twin brother. And I am a proud grandfather of 4.
Octavio was born and grew up in Central California in a small farm town, and he recently started working in the insurance business. The part he likes the most is getting the chance to work with a great team and helping others. He enjoys spending time with his family taking adventurous outdoor trips to the mountains and learning about great local history. He also likes to fly radio control jets, and hang out with his friends at the local airfield. He also enjoys playing video games and working on older cars.
Johana is a personal and commercial lines underwriter for UIG now Novatae. She leads the Personal Lines team in Mandeville, Louisiana, and loves her work family. She enjoys this industry because she can help others build lifelong relationships, and learn something new each day. In her free time, she enjoys spending time with family & friends.
Vice President – Senior Workers Compensation Broker
Chris Ornce is a veteran of the insurance industry, with over 15 years of experience focused on workers' compensation. Prior to joining Novatae, Chris has worked in nearly all facets of the insurance industry, whether it be with a carrier, a wholesale brokerage, even an insurtech startup. In his role as Vice President – Senior Worker's Compensation Broker, Chris works with independent agents across the country finding solutions for challenging work comp accounts. Outside of his professional career, he enjoys spending time with his family (Wife – Angela, Son – Harrison (age 6), Daughter – Addison (age 15 months)), golfing, and cheering on his favorite sports teams (Chiefs, Jayhawks, Royals).
John is a big sports guy. He loves watching NBA, NFL, and MLB. And he swears that WNBA is nearly as good as NBA. He grew up as a big Warriors fan in the 90’s, so he’s still not sure that this is real life.
John also loves spending time with his two daughters and wife. And he enjoys board games and card games, like poker and Magic.
Heather has been in the business for quite a while now and is definitely an insurance fanatic; always looking for better coverage and lower premiums for her agents. In her past life, she was a bartender and roller derby girl so she knows how to play hard, but works even harder. She lived in Hawaii for 5 years and met her husband and had their son there before moving back to California. Most of her time is spent cranking out quotes in the office, but she loves relaxing at the beach or pool with her hubby and two little ones.
Accounts Receivable Liaison
I am Laura Pilgreen. I am a Personal Lines Producer for Scottish American, now Novatae, in the Ruston Louisiana office and have been for many years. I enjoy my work and my people are the best. My husband and I have 2 children and 3 grandchildren. Also, I have a cat named Ziggy and a dog named Little. We enjoy summer, cruises and the beach.
Personal Lines Producer/Team Leader
Barbara Placanica is a Producer and the team leader in the Personal Lines Department with many years of experience. She is witty, funny and loves to travel and spend time with friends. Barbara also loves spending quality time with her family and especially her grandchildren. Barbara loves to watch Schitts Creek and Grace and Frankie. Barbara would one day love to sell insurance in the Caribbean market with a drink by her side.
My name is Chase Pledger and I am an Underwriter. I work with the Little Rock, AR team and specialize in binding commercial property and casualty lines. In my free time I enjoy going to the movie theater, riding my motorcycle, and cooking new recipes for my wife and me. I love sports and playing fantasy football. Go hogs!
Underwriter/Producer @ SSGA
I have been working in the insurance industry since 1984. I started in the claims department of Southern States General Agency, Inc. and moved to the personal lines underwriting arena from there. I am well versed in both customer service and the underwriting of homeowners, manufactured homes & automobile insurance. My goal is to be the "Standard for Service".
Managing Director, Finance and Accounting
Remarkably astute and analytical professional with 24 years of hands-on experience in private and insurance industries, complemented with excellent ability to work independently or as part of a team. Highly skilled in financial and accounting analyses, combined with strong organizational, communication, and leadership abilities. Accustomed to handling staff supervision and development, records and files management, interdepartmental communications, correspondence, and project coordination.
Dan Pratt joined the Rhode Island Scottish American, now Novatae, office in October of 2019 as a Producer in Training and has since become a Producer. He focuses mainly on Commercial Lines. When he is not quoting he can be found spending time with his family and dog Sadie, golfing, swimming in mountain rivers or on the sidelines of his twin stepdaughter’s soccer games.
I joined the Scottish family in 2019 with several years of insurance and sales experience. Each day I strive to bring a positive attitude and tenacity to get the job done which I hope resonates with my team. When not working, you can find me somewhere outdoors with my dog. I love camping, snowboarding, and anything that includes exercise.
Software Solution Architect
Software Solution ArchitectEmail
Software engineer with a background in insurance. On my time off I enjoy fishing, and hiking with my dog.
Associate Production Underwriter
Surplus Lines Administrator / Asst UW
Jean began her insurance career in 1982 participating in several roles. She was an accounting manager for over 20 years with a local wholesale brokerage firm and most recently Surplus Lines Administrator with UIG now Novatae. She and her husband enjoy traveling and spending time with family and friends. She also loves cheering on her STL sport teams, especially the St. Louis Blues!
Human Resources Business Partner
I am originally from the Philippines, I have been in the Insurance Industry for 26 years. I love to read books, but I don’t have time, so I subscribe to audible. I enjoy spending time with friends, singing at the church choir, taking pictures and passionate about travel.
Accomplished insurance professional with over 20 years in the insurance industry. Skilled named Lloyds coverholder underwriter specializing in miscellaneous, allied, general liability, property, cyber, employment practices liability, and architects and engineers offering several years of experience to growing organizations. Highly adept in underwriting moderate to complex policies.
Fun fact: Animal Lover
Assistant Surplus Lines Tax Specialist
Elie grew up in Orange, CA. He graduated from California State University, Fullerton where he studied Business Administration in Finance. He enjoys being active, working out and also having a good time in general. He is a hard motivated worker who excels in everything he does and ensures high quality standards. Elie is a friendly and helpful person.
Nicholas graduated from the University of Southern Maine with a bachelor’s degree in Business Administration and a concentration in Risk Management and Insurance. He enjoys the challenge of underwriting excess and surplus lines insurance, maintaining broker relationships and managing a book of business. He specializes in habitational and contracting exposures and has been working in wholesale insurance since 2010.
In his free time Nicholas enjoys spending time with family and friends, taking his boat out fishing and golfing.
Daniel has 20 years’ experience in the insurance industry. In his experience he has had careers in small commercial, commercial auto, personal lines, and life and health. Throughout he has a wealth of knowledge that has helped him become a very skillful underwriting assistant.
Vertical Development Specialist
I started working for an independent insurance agency in coastal NC in 2000. I have worked on both the wholesale and retail sides of the industry. I enjoy working with agents and assisting them with difficult accounts. In my free time I foster kittens and enjoy going to the gym with my son and reading psychological thrillers.
Started E & S carrier in 1986 in Boston with Exsure, subsidiary of The Travelers Ins. I trained at Travelers as a commercial lines underwriter. In 1991 opened the Mass office for EA Kelley of RI and continued to underwrite in Mass for Scottish American, now Novatae. Current member of Soroptimist International - worldwide non profit organization, improving the betterment of women and girls. I am the former president and Governor of the Northeast region.
I am a team player and an optimistic with a long-standing career in the insurance industry specializing in Commercial Insurance with my niche areas being Professional Liability, Management Liability and Cyber Liability lines of coverage. Given my tenured and diverse background in the insurance business, I am also a generalist and I am happy to assist on anything that comes across my desk. I love to cheer for my team members and also consider myself a firefighter, when there is fire I figure out a way with my team to extinguish the problem, keeping our customers happy and finding solutions for their clients, which also brings out my creativity and negotiation skills. In my free time, I love spending time with my hubby and 2 boys. We are foodies and like going out to eat and having fun experiences together. I am a dancer at heart and love to exercise on a regular basis. It is also my way to connect with other like minded women to help each other build healthy sustainable habits: body, mind and spirit. I also love traveling and exploring new places.
Senior Team Acquisition Lead
My name is Michael Sigmund and I represent the talent acquisition sector for Novatae.
I have had various roles in the insurance industry since 2005, from Producer to Regional Sales Director. I currently reside in the Dallas Fort Worth area
LuAnn landed in the personal lines department after working as an underwriter for another company. Her experience has been an asset to her department handling new business, endorsements and whatever else they need. LuAnn is a team player and is very happy here at Scottish American, now Novatae. LuAnn loves spending time with her husband, 2 daughters and granddaughter Valentina.
Kiara Parker-Smith, P&C Licensed Producer has a decade of experience in Personal lines Sales, Claims and Underwriting. Currently, Kiara is apart of the Fine Art Program as Underwriting Assistant at MarketScout (now Novatae). Her current role focuses supporting her team, providing quality service by producing accurate Fina Art polices and retaining relationships with Novatae clients. Kiara’s experience specializes in communication, relationship building, risk analysis, and underwriting methodology. She strives to build her professional career in leadership as an Underwriter. Kiara holds a Texas P&C Producer License and Texas Adjuster All Lines License.
Team Lead - Tampa Central Division
BIO - Started in insurance as a CSR for the local Allstate Agent in 1998 in CA. Moved into Personal Lines Auto Insurance in 2003. Eventually made my way into Retail Commercial Lines Contractor sales in 2004 where I cut my teeth in the commercial lines industry as a generalist of all lines. In 2009 found my way to the Wholesale side of the business. I have been here ever since. Since moving into the Wholesale arena I moved into a niche of handling hard to place distressed Work Comp accounts of all industries across the nation. Although I specialize in the Workers Comp I can handle any line of business our agents may need assistance with with my 20+ years of experience.
Personal Lines Department
I began my insurance career in 1980 at an independent agency in Jonesboro, LA. I am experienced in personal and commercial lines. The best part of this business and the only thing that is never-changing is the great co-workers I am surrounded by!
Dailene Spring joined Keating in June 2013 in the Property & Casualty division. Before joining Keating, she worked at AmWins Group in Farmington, CT along with RT Specialty. Dailene is an Inside Broker and works on Mary Byrne’s team. She assists Mary on the marketing and management of accounts. Dailene has 20+years in the wholesale industry. She resides in Connecticut.
Head of Production Operations
Nikki started working in the insurance industry in 2005. After joining the Scottish American team in late 2017, she seized an opportunity to merge her production background with her love of problem-solving and landed on the operations side of the business. Nikki enjoys wine, horror movies, live music, and spending time with her husband, kids, and family.
Although he says “dude” more than any one person should, don’t be deceived about Josh’s approach or ability to craft a policy to meet a client’s needs. He is an insurance nerd, often found late at night reviewing insurance forms, regulations, and quotes. Underwriting and providing superior service are things he is passionate about. His wife is an insurance nerd too, so you can count on exciting conversations around their dinner table.
Production Operations Associate
Rachel has worked for over 8 years on the agency and carrier sides of the business but she found her home with Scottish American in 2019. When she isn't working- you can find her spending time with her husband and 4 kids, cheering on her kids at their sporting or music events, or seeing her favorite bands in concert. Her ideal day would be sitting poolside with her best friend, listening to some great music and, of course, a margarita in her hand.
Senior Associate Broker
Chyrel Tebrugge brings 46 years of technical insurance experience obtain from her work at Continental Insurance (acquired by CNA Ins.), various Independent agencies with the past several years in the wholesale arena. This experience gives her the ability to meet problems head on arriving at an amicable solution. She has handled small to large accounts handling Auto, General liability, Umbrella, workers’ compensation and various other commercial lines for Oil/Gas, Product, Construction, Aviation, Restaurant risk.
Rob loves saying yes to people. Especially if the question is "can I bind this quote?" or "would you like fries with that?". Besides winning deals his hobbies include hiking (climbed kilimanjaro a few years ago), traveling, watching movies, eating, and dominating fantasy football leagues.
Compliance Dept. Member
Steven began working with Scottish American in late 2020 after completing a move from Oregon and across the US. Away from work he enjoys hiking with his dogs, floating rivers and visiting new far away places with family as often as opportunity allows.
Nate has 20+ years of Commercial P&C underwriting experience. You can usually find him outdoors, playing golf, watching live music or eating popcorn at the movie theater.
Jim started his commercial insurance career in 2002. He specializes in complex Property & Casualty cases with a focus on Private Equity acquisitions. Jim and his team assist potential buyers and their lenders by analyzing risk factors that could impact their investments. He and his wife are avid outdoors people that enjoy camping, extreme sports, and car racing.
Jon has been an accomplished underwriter for a long time. When he’s not dreaming of CGL forms, he enjoys buzzing around California on his motorcycle, hiking, skiing and working out. He’s an avid baseball and football fan and looks forward to challenging you in a game of golf! Jon is indeed a Youngster and a Funster!
HoH - Team Leader
Producer, Transportation Underwriter
Claims & Loss History
Kevin a Brooklyn native, now lives a mere 3 blocks away from the Astoria office. Kevin enjoys playing basketball at local parks, attempting to play golf, and being outside as much as the weather permits. Go Yankees and Giants! P.S. Jay-Z is the best musician of all time.
Mike is a truly curious individual and loves to know what others do not. As a result, he can tell you the origin of the Dum Dums mystery flavor and a variety of other useless bits of information-courtesy of the History Channel. Being a father is by far Mike's greatest joy in life, and his free time is spent ironing his SuperDad cape.
Producer in Training
Courtney has been in the insurance industry since 2018, starting off as a jack-of-all-trades supporting multiple production divisions, but it was ultimately Professional Lines that won her over. After a short stint as a life-long New Englander, she relocated to the much warmer shores of coastal North Carolina. Ya’ll can either find her on the beach or in a powerlifting gym picking things up and putting them down.
V.P./Lead Animal Mortality Program Manager
30 years of Company and MGA Underwriting. Specializing in insuring Equine, Livestock, and Canine Mortality providing markets to specialized agents on a nationwide basis. Agent licensed upon entry into the industry in 1990, Certified Insurance Counselor designation in 2001, and Insurance Institute’s Agribusiness and Farm Insurance Specialists designation in 2006. Multi-generational and multi-faceted farming experienced. Today Greg continues management of the Mortality Program with MarketScout Corporation (now Novatae) through Program Administration Agreement and exclusive underwriting authority with Glencar Insurance Company.
Program Director LTC Health Division
My insurance career kicked off with a college internship at Lloyds of London. My expertise is in professional liability underwriting primarily in the surplus lines arena. I’ve worked with various Lloyds coverholders for over 20 years specializing in allied, miscellaneous, epli, cyber, insurance agents, architects, and engineers. When I am not working I am travelling as life is not meant to be in one place.
Head of Office Simi Valley
Caleb has been an insurance geek for over 20 years and still retains most of his sanity. When he's not being the Master of Solutions, he's pastoring Ignite Church out in Southern Nevada and enjoys exploring the outdoors with his 2 kids and amazing wife.
Healthcare Practice Leader, Vice President
Bobbie Williams is vice president, healthcare practice leader. Bobbie leads the Healthcare/ Professional Lines Division with over 20 years of experience in underwriting and broking healthcare related risks with MGA, wholesale and agency based companies. Prior to joining Novatae, Bobbie was a senior broker and underwriter for USG Insurance for ten years. Bobbie exemplifies our drive and focus to deliver a premiere allied healthcare practice to our agency base. Her in-depth knowledge of healthcare risks, and underwriting expertise makes her a true asset to our team.
Senior Account Executive; Personal Lines Admitted & E&S
A personable and trustworthy Account Executive with over 20 years in the Insurance Industry for the E&S Market and Admitted Market. Performing in fast paced environments, bringing forth a proven history of fostering client relationships in order to maximize sales and retention. Adept at business management and seeking new opportunities from a wide range of clients and carriers. Skilled in assessing clients needs and implementing them towards sales and upsell & new business.
Commercial & Personal Underwriter, Farm and Ranch Underwriter
I have been in the insurance industry for over 30 years where I started in the farm department, moved to claims, and from there was called into the Animal Mortality group where I have been for over 25 years. In those years I have acquired my Property and Casualty Insurance license as well as my AFIS designation.